Cannot download Beta 4.1 Invoice problem

#1

Hey,

entered my invoice at the homepage
but only version 3 pro unlocks.

I have upgraded at the unity asset store
but there is no new invoice.

Just got the old one.

Anything that can be done?

#2

Hi

You should have received a new pdf invoice from Unity when you upgraded. Are you sure you haven’t received this?

1 Like
#3

Hey :slight_smile:

thanks for making me aware of this :slight_smile:

I just now noticed that I dont have any invoices received since September
(as some others it seems according to this thread:
https://forum.unity.com/threads/invoice-numbers-missing-from-purchase-history-list.488906/)

I will contact Unity Support (they may be able to generate the invoice ids)

1 Like
#4

Wrote a mail to unity support ^^
just 5 business days response time :smiley:

#5

its done :slight_smile:
got all my missing invoices from unity support :slight_smile:
and the download is also working :slight_smile:

#6

Nice!
Let me know if you encounter any other issues!